Contact Us
Got a question about one of the casinos we've reviewed, spotted something out of date, or just want to flag a site we should look at? This page explains how to reach the ljmc.org.uk team and what kind of enquiries we can actually help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message that comes in and try to reply within a couple of working days, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you were reading, or a screenshot if something looks wrong — so we can look into it properly.
What we can help with
- Corrections to bonus terms, wagering requirements or offer details on any brand we list, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion and the other sites featured on this page
- Questions about how we researched and ranked the casinos on our list of non GamStop casinos
- Feedback on your own experience with a listed casino, whether that's a smooth deposit, a slow withdrawal, or a payment method that didn't work as described
- General queries about how the site operates, our editorial approach, or the people behind it — more on that on our About Us page
- Requests to have a casino considered for review, provided it operates outside the local exclusion scheme
What we can't help with
We're an independent review and comparison site, not a casino operator, a payment processor or a customer support desk for any brand listed here. If you have an issue with a deposit, withdrawal, account verification or a bonus dispute, that has to go through the casino's own support team directly — we have no ability to access accounts, process payments or intervene in disputes.
Similarly, we can't offer financial, legal or medical advice. If gambling has stopped feeling like entertainment and started to feel like a problem, our Responsible Gambling page has information and support options worth reading before you contact us about anything else.
Before you write in
A few things are worth checking first, since they cover most of the questions we receive:
- Bonus terms and wagering requirements change often — the offer shown on our site reflects what was verified as of {{ FACT-CHECK DATE }}, but always confirm the current terms directly with the casino before depositing
- Our Terms and Conditions page covers how the site works, including how rankings are put together and our position on commercial relationships with the brands we list
- If your question is about eligibility, licensing or how self-exclusion schemes interact with sites outside them, our main guide to non GamStop casinos covers that in depth
A note on accuracy
We rely on reader feedback as much as our own checks to keep offers, ratings and casino details current. If you notice a bonus that's expired, a rating that seems off, or a link that no longer works, telling us is genuinely useful — it helps keep the site accurate for the next person reading it. We don't promise every report leads to an immediate change, but every message is reviewed.